Technical Support
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Support

Thank you for using PollMaker from Survey America.  We hope that you will find the answers to all of your questions in the resources provided below.


In order to best make use of these resources, please follow these steps:

1. The best place to look for answers is the Frequently Asked Technical Questions (FAQ) page.  Here you will find the answers to many common questions related to PollMaker software, including:

 How do I... kinds of questions, both basic and advanced.
 Work-arounds for known issues.


2. Explore our library of Technical Articles, which document features and solutions, many of which are not included in the PollMaker User's Guide (each title is a link to download the file - Microsoft Word documents).
PollMaker User's Guide The complete PollMaker User's Guide, in Microsoft Word. (It comes zipped. If you want to download an unzipped copy, click here.)
Merging Result Data from Polls Explains methods for merging results from sub-polls (especially multi-language polls).
PrintDoc Feature Documents the PrintDoc feature.
Quick Report Feature Documents the QuickReport (QuickRep) feature.
Optimizing Report Appearance Suggests methods for optimizing the appearance of reports generated with Poll Manager.
Transfering Licenses Explains how to transfer a PollMaker license from one machine to another.

Console Commands

Documentation for unsupported console commands available in Poll Manager.


3. Check out the Software Patches/Updates page to find and download the latest PollMaker updates.

4. If all else fails, please fill out the form below to send us an email.  The PollMaker Technical Support staff will try to get back to you as soon as possible.
Your Name
Your Company
Phone Number
Email Address
Detailed Description
of the Problem
 
Please Note:  We respect the confidentiality of your personal information and do not share this information with any third parties.  This information is only used to provide you with support for your PollMaker software.